E-commerce CRO

E-commerce CRO Audit for Product Pages, Cart and Checkout

Find where shoppers drop off between the product page and the order confirmation. Works on Shopify, WooCommerce, Magento and custom stores, with fixes ranked by revenue impact.
See the plans

Plans from $39 a month · Up to 2x welcome credits · The sample opens without signing up

Free delivery over €50 · 30-day returns
KYMA
SUMMER −20%
Relaxed cotton tee
Sage · 100% organic cotton
€33.60€42.00
Colour
S
M
L
XL
Add to bag
Delivery & returns+
1The discount badge takes the first look
2Add to bag is hard to see
3Delivery and returns folded away

01  Where the sale is lost

The four leaks that cost most stores the sale

Every one of them is visible on the page before a single visitor arrives. That is why the audit takes minutes, not months.

01

The buy button loses the fight for attention

Badges, galleries and banners pull the eye before Add to cart does. We measure the visual weight of every element and tell you where your button ranks.

02

Costs show up too late

Unexpected costs are the top reason carts are abandoned. We check whether delivery and returns are visible before the shopper reaches checkout.

03

No proof beside the price

Shoppers hesitate the moment they see the price. Reviews at the bottom of the page do not help where the hesitation happens.

04

Mobile hides what desktop shows

Size guide, returns, reviews: what sits beside the button on desktop is often three scrolls down on a phone. We analyse both devices in the same report.

02  One example

What the report looks like on a product page

The product page of KYMA, our demo store. Every finding points at a specific element, and the changes come in order.

Free delivery over €50 · 30-day returns
KYMA
SUMMER −20%
Relaxed cotton tee
Sage · 100% organic cotton
€33.60€42.00
Colour
S
M
L
XL
Add to bag
Delivery & returns+
2

Add to bag is hard to see

High

The button is third in visual weight, behind the badge and the photo, at 1.6 : 1 contrast on the sand background.

What to do: make the button the darkest thing on the page.

Change 1, before and after

NOW
AFTER

The rest of the list

  1. 02Open delivery and returns by default
  2. 03Put the star rating under the title
  3. 04Shrink the badge or move it to the price
  4. 05Size guide on mobile too

Second sample · electronics store

A strong button that has to share the buy box

On the VOLTA demo store Add to cart is the right button, but PayPal Express and an orange trade-in banner under it take 22.6% of attention together against 16% for the button. The warranty is folded into an accordion and the benefits are written as specifications.
See the plans

03  What it checks

A playbook for every page type

A product page is not judged by the same rules as a cart. You pick the page type and the audit checks what matters there.

PDP

Product page

  • Add to cart is the strongest element after the product
  • Price, delivery and returns above the fold
  • Reviews by the title, not at the bottom
  • Sizes and variants without guesswork

PLP

Collection and listing

  • Filters that match how shoppers actually search
  • Price and availability on every card
  • Sorting that is reachable on a phone

CART

Cart

  • A final total with delivery, no surprises
  • One checkout button, not three upsells above it
  • A coupon field that does not send shoppers hunting

CHECKOUT

Checkout

  • Guest checkout, no forced account
  • As few fields as possible, the right keyboard on mobile
  • Payment options and security visible before the last step

HOME

Home page

  • In five seconds: what you sell and why from you
  • A clear path to the categories that sell
  • Offers that do not drown the main message

ADS

Landing page

  • The ad's promise on the first screen
  • One goal, one button
  • Proof that fits the campaign's audience

04  In numbers

Why the page is the place to start

70%

of carts are abandoned

Average, Baymard Institute

<5′

for a one-page report

Desktop and mobile together

7

changes at most, in order

Number one is the one to make first

0

lines of code on your site

Works from the URL

05  How it works

From URL to a list of changes

  1. 01

    Paste the URL

    Of a product, collection, cart or checkout page. For cart and checkout we add a product first.
  2. 02

    We read the store and the page

    What you sell, to whom, at what prices. Then the page on desktop and mobile, element by element.
  3. 03

    You get the changes

    In under five minutes: a score, an attention map and five to seven changes with a before and after.

06  Platforms

Works on any store that opens in a browser

We judge the page, not the platform. The most common platforms have their own page with the problems and the checklist that fit them.

Ready to see it on your own store?

Product, category, cart and checkout pages, on desktop and mobile.

See the plans

07  Questions

Common questions from store owners

No. EyeCaptain works from the URL of a page. No script goes into your theme and your store's speed is not affected.

Start with your best-selling product page

Pick a plan and analyse it in minutes, on desktop and mobile. Or see what a report looks like first.